Privacy policy

Privacy Policy – Astroscent

Effective Date: 04-05-2026

Astroscent Global Pvt. Ltd (“Astroscent”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following:

Full name
Email address
Phone number
Billing and shipping address
Gender (optional)

b. Astrology Data (User-Provided)

To provide personalized recommendations, we may collect:

Date of birth
Time of birth
Place of birth

This data is used solely for generating astrology-based insights and recommendations.

c. Payment Information

Payments are processed through secure third-party payment gateways.
We do not store your debit/credit card or banking details.

d. Device & Usage Data

We may automatically collect:

IP address
Browser type and device information
Pages visited, time spent, and interaction data

2. How We Use Your Information

We use your data to:

Process and fulfill orders
Provide astrology-based perfume recommendations
Personalize fragrance suggestions (including based on gender preferences, where applicable)
Communicate order updates and customer support
Improve website performance and user experience
Send promotional offers (only if you opt-in)
Send marketing and promotional messages via WhatsApp, SMS, email, or other channels (only with your explicit consent)
Run advertising and remarketing campaigns

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Analyze website traffic
Deliver personalized advertisements

These may include tools such as:

Facebook Pixel (Meta Ads)
Google Analytics
Google Ads

You can manage or disable cookies through your browser settings.

4. Advertising, Remarketing & Messaging Consent

We may use your data to show you relevant ads on platforms like:

Instagram / Facebook
Google

If you provide consent, we may contact you via:

for:

Offers and discounts
Product updates
Personalized recommendations
Order-related communication

You can opt out at any time by:

Clicking “unsubscribe” (email)
Replying STOP on SMS/WhatsApp
Contacting us at namaste@astroscent.in

5. Sharing of Information

We do not sell your personal data.

We may share your information with:

Payment gateways (for transactions)
Logistics partners (for delivery)
Marketing and analytics platforms
WhatsApp Business API providers (for messaging)
Service providers (Shopify, hosting, email tools)

All such parties are required to protect your data.

6. Data Storage & Security

We take reasonable measures to protect your data, including:

Secure servers and encryption practices
Restricted access to personal information

However, no method of transmission over the internet is 100% secure. By using our services, you acknowledge this risk.

7. Data Retention

We retain your information:

As long as necessary to provide our services
For legal, tax, and compliance requirements
Until you request deletion (subject to applicable laws)

8. Your Rights

You have the right to:

Access your personal data
Request correction or updates
Request deletion of your data
Opt out of marketing communications

To exercise these rights, contact us at: namaste@astroscent.in

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

11. Legal Compliance (India)

This Privacy Policy is aligned with applicable Indian laws, including:

Information Technology Act, 2000
Applicable data protection rules

12. WhatsApp Marketing & Consent

By providing your phone number and opting in, you expressly consent to receive:

Promotional messages
Offers and discounts
Product updates
Personalized recommendations
Order-related notifications

via WhatsApp, SMS, or email from Astroscent.

You acknowledge that:

Your consent is voluntary and not a condition of purchase
You can opt out at any time by replying STOP or contacting us
Standard messaging/data charges may apply as per your mobile operator

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

14. Contact Us

For any privacy-related concerns:

Astroscent Global Pvt. Ltd.
G-26, Middle Circle, Connaught Place
New Delhi- 110001, India
Email: namaste@astroscent.in
Phone: 8588822204

WHATSAPP BUTTON DISCLAIMER

By clicking “Chat on WhatsApp”, you agree to receive messages from Astroscent on WhatsApp.